Navigate to the FishLife Antibiotics homepage

Return Policy

Effective date: September 30, 2018

30 Day Return Policy

We offer a 30 day, no questions asked, return policy. You have 30 days from the day you placed the order to return any or all items for a refund. Items must be in their original un-opened condition which means all items/containers must still be factory sealed to receive a refund.

Refund will not include any shipping costs paid or return postage.

We can not honor any returns beyond 30 days. We apologize if this is your situation.

Please allow up to three days after we receive any returned items to process your refund. You will receive an email notification once the refund has been issued. The actual duration of when you will see the refund reflected in your credit/debit card account is based on your financial institution and we are unable to determine that information.

If you have any further questions on our 30 Day Return Policy please email us at: [email protected]

Refund Policy

Effective date: September 30, 2018

All of our packages are shipped out with tracking information. If for some reason the tracking information shows that the item was lost or delivered to the incorrect address we will either refund you for the item(s) purchased or send you out another package. Please note that it may take 2-4 weeks to determine if a package has been lost.

Occasionally mistakes will be made and you may have received the wrong item(s). If this is the case, you can either request a refund from us or have the correct item(s) shipped to you. We may or may not request that the incorrect item(s) be return back to us at no cost to you.

We do not refund any order that shows a status of "Delivered". We are not responsible if the package was stolen after delivery.

If you have any questions on our Refund Policy or would like to report a lost, incorrect, or undelivered order please emails us at: [email protected]